Bulky Chenille Yarn by Hobby Store - Chilli Pepper Red 59139

Thank you for reaching out to us. We sincerely apologize for any inconvenience you experienced due to knots in your yarn.

We would like to share that knots can naturally occur during the manufacturing process and may be present in approximately 4 out of 10 yarn balls of 100 grams. This is a common and accepted practice across the yarn industry, even among leading global brands.

Please be assured that quality checks are carefully carried out throughout production. However, yarn breakage during winding is a universal occurrence. When this happens, the yarn is knotted so that the remaining material is not wasted. Discarding these sections would unfortunately increase production costs, which would in turn raise the price of each yarn ball for our customers.

We remain committed to delivering high-quality products while keeping them affordable, and we truly appreciate your understanding.

If you would like to learn more about this topic, you may find the following article helpful:
https://thewoobles.com/blogs/news/knots-in-yarn-and-how-to-handle-them

Please feel free to contact us if you have any further questions or need assistance.