Terms of service

This website is operated by Magic Needles Private Limited, a company incorporated under the laws of India and operating under the brand name “Magic Needles”.

“Magic Needles”® and “Hobby Store”® are registered trademarks owned by Magic Needles Private Limited. Both brands are operated by Magic Needles Private Limited and used on this website. All trademarks, logos, brand names, designs, and other intellectual property displayed on this website are protected under applicable trademark and copyright laws. Unauthorized use is strictly prohibited and may result in legal action.

Throughout the site, the terms “we”, “us”, and “our” refer to Magic Needles Private Limited (Magic Needles).

By accessing this website or purchasing from us, you engage in our services and agree to be bound by these Terms of Service, including all policies referenced here.

These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

By using this website, you also agree to the following policies and guidelines posted on this site:

If you do not agree to these Terms, you may not access or use our website or services.

1. Online Store Terms

By using this site, you confirm that you are at least the age of majority in your jurisdiction, or that you have consent to allow minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose. You must not transmit viruses or malicious code.

Any violation of these Terms will result in immediate termination of service.

2. General Conditions

We reserve the right to refuse service to anyone at any time for any reason.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without written permission.

Content (excluding credit card information) may be transferred unencrypted across networks and systems.

3. Accuracy of Information

We are not responsible for inaccurate, incomplete, or outdated information. Any reliance on site content is at your own risk.

We reserve the right to update content at any time but are not obligated to do so.

4. Modifications to Service and Prices

Prices and product availability are subject to change without notice.

We may modify or discontinue the Service or any part of it without notice.

We are not liable for any changes, suspensions, or discontinuations.

5. Products

  • Certain products may be available exclusively online and in limited quantities
  • Product colors and images may vary based on your device or screen
  • We reserve the right to limit, change, or discontinue products or sales by region or user type
  • We do not guarantee that product quality or service errors will be corrected

6. Billing and Account Information

We reserve the right to refuse or cancel any order at our discretion.

Order quantities may be limited per person, household, or order, especially for suspected reseller activity.

All invoices include GST. As we operate on a B2C model, customers are not eligible for Input Tax Credit (ITC).

You agree to provide current, complete, and accurate account and payment information.

Please refer to our Refund & Return Policy for more details.

7. Optional Tools

We may provide access to third-party tools that we do not monitor or control.

Use of such tools is at your own risk, and you should review their respective terms.

8. Third-Party Links

This site may contain links to third-party websites. We are not responsible for their content, accuracy, or safety.

Please review third-party policies before engaging with those sites.

9. User Comments and Submissions

Any comments, ideas, or submissions you send to us may be used without restriction or compensation.

We may remove content that is unlawful, offensive, misleading, or violates intellectual property rights.

You are responsible for your submissions and must not misrepresent yourself.

10. Personal Information

Your submission of personal data is governed by our Privacy Policy.

11. Errors and Omissions

Occasionally, there may be errors in pricing, descriptions, or promotions.

We reserve the right to correct errors and cancel orders without prior notice.

12. Abusive Language and Threats

We have a zero-tolerance policy for abusive or threatening behavior. This includes:

  • Immediate termination of communication
  • Suspension or termination of service
  • No exceptions or policy changes under pressure

We reserve the right to act to protect our staff and customers.

13. Prohibited Uses

You are prohibited from using this site for unlawful or unauthorized purposes, including:

  • Violating laws or regulations
  • Infringing intellectual property
  • Transmitting malware or harmful code
  • Collecting personal data of others
  • Harassment, abuse, or hate speech
  • Circumventing security features
  • Reselling, redistributing, repackaging, relabeling, or passing off our yarn or products in their original or substantially similar form without prior written consent from Magic Needles

Our products are sold solely for personal use as raw material. Unauthorized commercial use, resale, redistribution, repackaging, relabeling, or misuse of our brand or content is strictly prohibited and may result in legal action. Any violation of the above may also result in cancellation of orders, suspension or termination of service, or restriction of access to the Site.

14. Disclaimer of Warranties and Limitation of Liability

We do not guarantee uninterrupted or error-free service.

All products and services are provided "as is" and "as available", without warranties of any kind.

Magic Needles shall not be liable for indirect, incidental, or consequential damages, including:

  • Lost profits
  • Lost data
  • Replacement costs
  • Business interruption

15. Indemnification

You agree to indemnify and hold harmless Magic Needles and its affiliates from claims arising from your breach of these Terms.

16. Severability

If any provision of these Terms is found unenforceable, the remainder shall remain valid and enforceable.

17. Termination

These Terms remain effective until terminated by you or us.

We may terminate or suspend access without notice for violations of these Terms. You remain liable for charges incurred prior to termination.

18. Entire Agreement

These Terms and all posted policies constitute the entire agreement between you and Magic Needles.

Failure to enforce any provision does not waive future enforcement.

19. Changes to Terms of Service

We reserve the right to update or modify these Terms at any time by posting changes on this page.

Your continued use of the Site constitutes acceptance of those changes.

20. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, and the courts of Mumbai, Maharashtra shall have exclusive jurisdiction over any disputes arising out of or relating to these Terms.

21. Contact Information

If you have questions about these Terms, please contact us:

Email: care@magicneedles.in
Address:
Magic Needles Private Limited
21, Shiv Krupa Industrial Estate
LBS Road, Vikhroli West
Mumbai – 400083
Maharashtra, India
CIN: U46411MH2024PTC425626

💙 Need help?
If you have any questions about our Terms or policies, feel free to reach out before placing your order.